State of Staffing: 25% of Fast-Growth Staffing Firms Respond to Leads Within 5 Minutes

In Staffing Benchmarks by Caitlin Delohery0 Comments

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In our ongoing exploration of the State of Staffing, we’re digging into our most recent benchmarking report to spotlight our findings.

This year, we were interested in finding an industry standard for speed to lead.

Across all growth levels, staffing firms are rarely taking more than a day to get back to their contacts. This reaffirms what every staffing exec and recruiter feels every day: the industry is moving faster and faster. In the war for talent, you don’t have any time to waste.

Fast-growth firms put this knowledge into action. Over 25% respond to their leads within 5 minutes, and over 65% respond within the hour. This suggests that a staffing firm’s growth and ability to remain competitive are closely linked to how rapidly they are able to get back to talent.

Looking for more insightful data and staffing industry benchmarks? Check out our State of Staffing Report.

Caitlin Delohery is the Editor-in-Chief of StaffingHub.

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RELATED  2018 State of Staffing Industry Growth Benchmarking Report [PDF]

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