Staffing Industry Benchmarking Report
2026 State of Staffing Benchmarking Report
See how your agency stacks up against 231 operators and where the agencies that grew last year are putting their resources.
In 2025, 42% of staffing agencies lost revenue. This report shows you what the other 58% did differently, plus what every operator should be measuring in 2026.
Inside the report:
- Growth benchmarks: how your agency compares on time to fill, fill rate, recruiter pay, gross margin, and bill rates, with breakdowns by vertical and growth tier.
- The growth divide: the three operational practices that separated growth agencies from contracting ones in 2025, and the two factors most operators assume matter but didn't.
- Operational maturity: a scorecard of seven core habits (weekly KPI review, pipeline meeting, scorecard ownership, documented SOPs, and more), and how growth agencies show up differently across all of them.
- AI outcomes: how AI adoption depth correlates with revenue growth, plus which processes growth agencies are automating first.
- Sourcing mix: where growth agencies find talent, and how their reliance on owned channels (referrals, direct sourcing, internal database) compares to the rest of the industry.
Benchmark your firm against your peers.
Get the data you need to make faster, smarter growth decisions in 2026.
231Respondents
9Sections
6Verticals
