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Reactive finance is exhausting. Chasing receivables, firefighting invoicing disputes, watching margin leak — and worst of all, watching good accounts quietly walk because billing errors damaged the relationship long before sales ever heard about it.

This practical 60-minute webinar helps staffing finance and operations leaders shift from reactive to proactive: benchmark your billing and collections health, find the leakage hiding in plain sight, and uncover why some clients quietly stop renewing. The result: faster cash, fewer disputes, protected margin, and stronger client relationships.

John Schroeder (SIA) shares new benchmark data highlighting the surprisingly wide range of DSO experienced across the US staffing industry as a whole, as well as by segment and by size.

Beverley Chadwick (CFO, Hercules) walks through how Hercules’ Order-to-Cash platform improves billing accuracy, accelerates collections, surfaces revenue leakage, and reduces the billing friction that drives client churn. Hercules sits on top of your existing back-office stack and goes live in weeks — no rip-and-replace, no retraining.

Mike Lewis (former CFO, Insight Global) joins Beverley to share how high-performance firms strengthen billing and collections at scale — and demystifies AI in finance: not hype, but autonomous agents that monitor billing and collections around the clock, flag anomalies, and fix root causes permanently.

What You’ll Walk Away With

– New SIA Pulse benchmarks on DSO trends across staffing segments
– A framework to identify billing errors, slow collections, and revenue leakage (typically 0.5–1.5% of revenue) while improving visibility into AR portfolio health
– The hidden link between billing accuracy and client churn — and how procurement scorecards decide which vendors get cut
– The Billing & Collections Health Playbook (PDF)
– The option to book a complimentary Billing & Collections Health Audit with the Hercules team

Who Should Attend

CFOs, CEOs, COOs, VPs of Finance, RevOps and back-office operations leaders at staffing firms looking to compress DSO, sharpen billing and collections, recover leaked revenue, and protect client relationships.