What happens when the genie is already out of the bottle and the only winning move is to embrace it? In today’s rapidly evolving landscape, the companies that thrive aren’t the ones resisting change, but the ones willing to understand and harness its power. This is exactly what today’s guest, Brandon Metcalf, the CEO of Asymbl, champions when it comes to integrating and managing AI tools like ChatGPT, Claude, and many others. In this episode, Brandon Metcalf breaks down the evolving role of “digital workers” in the staffing industry, explaining how they complement, not replace, human talent and why the real focus should be on the jobs that need to be done rather than the technology itself. He discusses workforce orchestration, the skills required to manage digital labor, the importance of human-in-the-loop systems, and what the next three to five years may hold as AI reshapes staffing. Brandon also shares practical insights on ROI, onboarding with AI, and the first steps companies can take as they begin integrating digital workers into their operations.
