ROCHESTER, MN (July 7, 2021) – Voca, a leading provider of total talent management and workforce solutions nationwide, has earned The Joint Commission’s Gold Seal of Approval ® for Health Care Staffing Services Certification by demonstrating continuous compliance with its performance standards. The certification demonstrates Voca’s efforts to provide a higher standard of service by addressing how qualifications and competencies of staff are determined, placement of staff and how their performance is monitored.
In compliance with Covid-19 safety standards, Voca underwent a rigorous virtual review. During the review, a team of Joint Commission experts evaluated compliance with related certification standards including program management, human resources, and delivering and facilitating clinical care. Joint Commission standards are developed in consultation with health care experts and providers, measurement experts and patients. The reviewers also conducted onsite observations and interviews.
“Health Care Staffing Services Certification recognizes health care staffing firms committed to fostering continuous quality improvement in patient safety and quality of care,” says Mark Pelletier, RN, MS, chief operating officer, Accreditation and Certification Operations, and chief nursing executive, The Joint Commission. “We commend Voca for using certification to strengthen its program structure and management framework, as well as to enhance its staff recruitment and development processes.”
“Voca is pleased to receive certification from The Joint Commission, the nation’s premier quality improvement and accrediting body for health care organizations,” says Stephen Knaup, CEO of Voca. “Health Care Staffing Service certification demonstrates our commitment and accountability to clients and the health care professionals we employ. Certification establishes, defines, and measures delivery on key functional areas and performance standards across the entire industry. I commend our leadership team for their tireless work to strengthen the quality and value of the continuum of care and maintain the delivery of optimal health care professionals.”
Voca provides first-rate staffing services to clients throughout the United States. Its mission is to unite talented individuals with exceptional companies in order to rediscover the spirit of work. Follow Voca via social media on Facebook and LinkedIn.