Staffing Industry Webinars

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The Financial Impact of Candidate-Centric Staffing: Maximizing Your Return on Investment With Customer Experience Technology

November 11, 2021 @ 2:00 pm - 3:00 pm EST

Facing persistent labor shortages, staffing companies have resorted to consumer marketing and customer experience technologies to reach and convert potential job candidates. Context-sensitive marketing, mobile applications, text messaging, and automated onboarding are all examples of emerging staffing technologies. But is there a real financial return from these investments? Which tactics work best, and what results should you expect?
In this webinar, Chris Ryan, the chief strategy & marketing officer for Avionté, provides insights into the financial returns associated with the effective use of consumer experience technologies in staffing. The webinar will also explore best practices and critical do’s and don’ts associated with implementing a candidate-centric staffing model.


Christopher Ryan, Chief Marketing & Strategy Officer, Avionté

Christopher Ryan leads the strategy and marketing functions for Avionté. He brings more than three decades of consulting, thought leadership, and corporate experience in human capital management (HCM).

Chris came to Avionté from ADP where he served as the VP of research for strategic advisory services. In that role, Chris provided guidance to ADP’s diverse client base on a broad range of HCM topics, including HR strategy, regulatory risk, and HR technology. Key areas of focus included U.S. labor trends, employment practices, and workforce management. Chris has also written and spoken extensively about part-time and temporary workers, employee retention, gender pay equity, emerging trends in compensation, U.S. labor shortages, and the economic impact of the Affordable Care Act.

Chris joined ADP through the acquisition of SHPS HR Solutions in 2012, where he served as EVP, chief strategy and marketing officer for the enterprise. Prior to SHPS, Chris held consulting and leadership positions at Hewitt Associates, Arthur Andersen, Watson Wyatt, and Deloitte & Touche.

Chris is a graduate of the University of Chicago with a B.A. in physics. Mr. Ryan also holds an MBA in marketing and management policy from the Kellogg Graduate School of Management at Northwestern University.