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The future of nursing will depend on the right balance of technology and humanity, according to the latest Future of Nursing survey from Cross Country Healthcare and the Florida Atlantic University’s Christine E. Lynn College of Nursing.

Data from more than 1,100 nursing professionals and students show that many have reservations about the integration of AI into their practice. While recognizing AI’s capacity to enhance efficiency, documentation, research, skill development, and patient monitoring, respondents are concerned about its perceived lack of empathy, job displacement risks, data security, regulatory complexities, and the learning curve associated with new technology.

“As we navigate the future of nursing, our compass must be set on a dual course: embracing technology to propel us forward while steadfastly preserving the humanity at the core of our profession,” John A. Martins, President and CEO of Cross Country, said in a press release. “This delicate balance is charting the course for the future of the healthcare industry.”

Cross Country recommends healthcare organizations looking to adopt AI focus on transparency, training, communication, and feedback.

Other findings from the report:

  • 74% of nurses have never used telehealth services.
  • 29% of currently employed nurses and 41% of student nurses are considering retiring or changing professions in the near future.
  • 96% of nurses believe higher pay and incentives are necessary to attract and retain nursing talent.